Learn how MCP (Model Context Protocol) simplifies AI integrations by connecting models with tools and data through a secure, standardized protocol.
Devika was three integrations into building an internal support bot of MCP, and each one had taken longer than the last. First, she wrote custom code so the bot could pull ticket data from the company’s helpdesk tool. Then she wrote a separate integration so it could search Slack messages. Then a third for the internal database. Each one talked to the AI model differently, handled errors differently, and had its own authentication quirks.

Then her team decided to try a different AI model to compare results. All three integrations broke, because each one had been written specifically for the model she’d started with. She was staring down the same three integrations again, this time from scratch, when a teammate mentioned a protocol that was supposed to fix exactly this.